Help and Terms and Conditions

Locating Products on the website
You can search the products on this site in two different ways:

If you know the product you are looking for then you can use the product search located at the top of the page. Simply type in the name of the product or a relevant word and click on the go button to conduct the search, any relevant products will be displayed on the page below.

Alternatively, you can search for products by category. Using the 'Products in category' drop down menu you can choose from the available catagories. Click on a category to display the products available within it.

Once you have found a product you would like to know more about, click on the product title. A new window will display full details for the product.

Ordering & Prices
Initial orders are on a pro forma basis.
Minimum wholesale order £75.00 plus postage & packing & VAT.
Wholesale visits to our warehouse / store by appointment only, please telephone to make an appointment. Thank you.
Minimum retail mail order £25.00 plus post & packing.
Our website does not show prices to protect our wholesale customers' confidentiality. Please telephone for information. Thank you.
All wholesale prices quoted are net of VAT and carriage.
All retail prices quoted include VAT but are plus carriage at cost.

We accept sterling / cheques and bankers drafts made payable to Langdons Originals and most major credit and debit cards.
All goods remain the property of Langdons Originals, Rocky Gifts until payment has been made in full.
In the event of payment default, we reserve the right to repossess the goods.

Description of Goods
Because of their great age, it is normal for fossils and sometimes minerals to have been restored, glued or even parts to be replaced with artificial parts. We do our best to inform customers of any repair or reconstruction to any specimen prior to purchase, but due to modern day expert restoration techniques, it is not always possible for us to tell even with the benefit of years of experience. Some minerals, agates and gemstones are heat treated or dyed to enhance the colour - we will endeavour to advise customers when this is the case.

All sizes and weights are an approximate guide only - not exact - and may vary from those stated.

Returns Policy
Items delivered faulty, damaged or shortages within a parcel should be reported to us within 7 days of the invoice date.
Damaged items will be replaced subject to availability, provided that the damage has been caused prior to delivery to the customer or there is an obvious manufacturing fault.
Natural faults in natural products are not accepted as a fault or damage, but as an accepted inherent natural defect of natures making.
Change of mind returns are accepted - providing the goods are returned undamaged, within 7 days. The customer then pays the carriage for delivery and return.
Wholesale customers can exchange goods by arrangement to encourage experimentation.

The name Rocky Gifts and all the images and some product names on this site are protected by copyright.
Permission must be sought before copying any image or name for distribution.